![]() ![]() I've learned a lot being a manager there. Not every store is the same most managers actually work, but not at this location. Your typical day is walking into the store to find your store manager or other management sitting at the registry desk telling you to get on a ladder and top stock the heavy product they don't want to do. But for the employees that need extra support, they don'. And in Texas, it's completely legal for an employer to fire an employee on the spot for any given reason. During a mandatory quarantine because an employee tested positive for Covid-19, they paid all part time workers 40 hours worth for two weeks. That is nearly double the Federal and state of Texas minimum wage!! During the lockdown, corporate sent every employee letters that showed them resources that they were bankrolling, for things like mental health services online. ![]() The starting rate is $11/hour, and during the Covid-19 lockdown, I was paid $13/hour. I learned new tools and skills every shift and grew as an individual there.Īt the same time, I was paid well for my job. I felt appreciated, wanted, needed, acknowledged. The feeling that one gets when meditating and it was a great meditation, is the feeling I got when I went to work every single day. The environment was a completely corrective experience for me out of any job that I have ever worked at (and I've done dozens of different types/industries). My managers are friendly, personable, fun to be around, and so creative and engaging. I was a floor associate at the Stafford, TX (just outside of Houston) location. I fell head over heels in love with my job there. At Buy Buy Baby, that is far from the case. I generally enjoy customer service and retail work, but at all the companies I have worked at, I felt very drained and unappreciated. New employee complaints are not addressed and original employees are used as buffers for addressi. Many times this affects all of the departments in terms of what tasks get done and the pulling of hours from other department employees. Upper management has very obvious favoritism issues. Furniture department has long periods with no coverage and the Furniture Manager has blatant disregard for other employee's abilities, positions, and tasks, and spends more time gossiping with friends (even when being called for help) or disrupting other departments, than doing their job. Strollers department never has coverage when the store is busy. Management actually laughs when asked if a counter height stool could be brought in. This leads to pains from the feet and up the back. While most employees can sit at different intervals of their shifts (Furniture department and Basics department), Front End and Strollers are not allowed to. Most of the time Front End employees wait several hours before finally getting to relieve themselves. Front End employees MUST wait for any employee to cover their department, before being allowed a bathroom or drink break. ![]() For anyone working the Front End, this means standing for 6-9 hours a day on concrete (with minimal movement besides handing purchases to customers). For most this means moving about on the sales floor and assisting customers. moreĪ typical day with this company includes a morning huddle, followed by tasks to keep you busy (if you are lucky). It became obvious to me that the amount of time you spent greeting and making small talk with the staff was the only thing they cared about, and those that didn't do it every single time because they were trying to process the never ending lin. We were instructed to practice our greeting with the staff members when they would walk by, which after having the same staff member walk by our table literally every couple minutes, became tiresome and distracting for some of the people at the table which effected their attention to detail. The lead assigned to our group immediately got an attitude and became belligerent. To pass the time I would share my observations of the products and what I liked about them after using them myself on my child. Prior to my time with buy buy Baby I had worked in a children's retail store and in a busy airport where I observed a lot of the products we were processing first hand, which nobody else in my group had. They had no idea where half the people were, so workgroups were expected to do more, faster with less. The store did not start receiving its stock until a day after it was sceduled to so management immediately started pushing us to make up for it from the first day. I should have seen the warning signs when the orientation when an hour over schedule. We were told it was temporary with option to hire PT when the store opened. I was hired on to be part of the opening crew in the Aurora store. ![]()
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